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Director - Vendor Relations

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Please note: This job posting will close at midnight on the Closing Date listed below.

Posting Details

Posting Details

Posting Number: FY201700337
Job Title: Director - Vendor Relations
About JSU

Located in the Appalachian foothills midway between Birmingham and Atlanta, Jacksonville State University was established in 1883 as a state teachers college and has grown into a public, comprehensive university with the highest percentage of accredited programs of any regional university in Alabama. JSU is accredited by the Southern Association of Colleges and Schools Commission on Colleges and offers undergraduate and graduate programs in more than 110 areas of study. A student-centered university, JSU seeks to employ diverse individuals who embrace its motto, “Friendliest Campus in the South,” by providing outstanding customer service and support. Want to join the JSU Family? Learn more at

Position is: Reclassified
If Faculty, Tenure-Track:
Salary Range: Commensurate with experience and budget
Position Type: Executive or Administrative
Department: Auxiliary Services
Job Summary:

This position directs activities of contracted auxiliary services to serve the interests of the student body and academic community primarily through compliance and administration of out sourced food services, bookstore services, printing services, mail services, vending services, transportation services, and other revenue generating business enterprises University-wide.

Essential Functions:

• Responsible for coordinating the financial planning, accounting management, budget management, and operational auditing of auxiliary areas inclusive of the direct reports and other campus operations as designated.
• Serves as University liaison for contracted auxiliary services, including, but not limited to, bookstore, beverage and vending, postal operations, university transportation, university issued ID operations, and food service operations.
• Works collaboratively with administrators, faculty, staff, and students to provide sustainable, effective, and responsive programs in auxiliary services.
• Works with the Office of Procurement and Fiscal Assets to administer Request for Proposal process and contracts with external vendors.
• Monitors and analyzes revenue and expenditure patterns of the units supervised to insure contract adherence and financial compliance.
• Develops an annual budget and monitors the budget throughout the year; maintains activity and accounting reports for informational and internal control purposes.
• Evaluates the factors of cost, quality and service by vendors to achieve the most efficient use of university resources.
• In collaboration with the Marketing and Communications Department, markets, advertises, and promotes the products of the operations.
• Develops and maintains a data-driven system to analyze pricing, potential profit or loss activities, and opportunities of the operations.
• Administers all aspects of contracts with external vendors for bookstores, foodservice, vending, and other revenue-generating activities of Auxiliary Services
• Interacts with contractors, and vendors to ensure that a high level of customer service is provided to students, faculty, staff, alumni, and parents.
• Supervises, operates, and regulates facilities management and rentals of university owned properties and insures consistent enforcement and regulatory compliance throughout the process. Processes and administers facility rental use agreements and makes recommendations for fee and/or rules and regulation changes.
• Coordinates facility upgrades and maintenance for auxiliary services to ensure accessibility
• and service quality
• Ensures that the food service operation is in compliance with federal regulations and public health and safety requirements.

Knowledge, Skills, and Abilities:

Knowledge of:
• Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platform
• Administrative Banner
• Budgets and Financial Reports/Reporting
• Retail sales, managerial accounting, and microcomputer hardware and software systems
• Planning foodservice facilities and specialized equipment

• planning, directing, assigning, scheduling, and evaluation
• strong analytical skills
• effective interpersonal skills using tact, patience and courtesy
• strong organization and detailed, and customer-focused
• monitoring and assessment skills to help ensure necessary enhancements and/or corrective action is taken
• quick thinking and solutions oriented
• effective oral and written communication skills
• strong time management skills
• effective presentation of ideas and materials
• active listening skills to help ensure the needs of all parties are considered and represented

Ability to:
• serve the public and fellow employees with honesty and integrity
• develop relationships with businesses and organizations, both locally and nationwide, in order to assist in contracts for services with the University
• gather and analyze information in order to plan and make recommendations
• analyze problems, evaluate alternatives and determine creative recommendations
• exercise sound independent judgment within general policy guidelines
• read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations
• read, analyze, and interpret financial statements and/or comprehensive financial reports
• plan and prepare budgets and to track financial performance
• negotiate and manage contracts with outside vendors
• work well in a multicultural, multi-ethnic environment
• define problems, collect data, establish facts, and draw valid conclusions
• develop, implement and interpret goals, policies, procedures and work standards
• establish and maintain effective professional working relationships with staff, faculty, and administrators
• collaborate and/or independently with little to no supervision

Minimum Qualifications:

Required Qualifications:
• Bachelor’s degree in Business Administration or related field and,
• at least five (5) years of experience in institutional management (bookstore, cafeteria, or other retail enterprises)
• Valid Driver’s License

Preferred Qualifications:
• Master’s degree in Business Administration, Accounting, or Finance and,
• four (4) years of related experience

Specific information for the job posting:
Work Hours:

8:00 a.m. – 4:30 p.m. Mon-Fri; evenings and/or nights, as required; respond to emergencies in off-hours as necessary.

Posting Date: 07/20/2017
Closing Date:
Open Until Filled: Yes
Requested Starting Date: 10/01/2017
Special Instructions to Applicant:
Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act act , the Jacksonville State University’s Police provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The JSU Annual Campus Security and Fire Report is available online at:

Equal Opportunity Programs

JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • JSU Employee
    • Personal Referral
    • JSU Human Resources Web Site
    • Other Professional Journal/Website (name)
    • Newspaper (name)
    • Alabama Career Center
  2. * Do you have a Bachelor's degree in Business Administration or related field?
    • Yes
    • No
  3. * Do you have at least five (5) years of experience in institutional management (bookstore, cafeteria, or other retail enterprises)?
    • Yes
    • No
  4. * Do you have a valid driver's license?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Unofficial Transcript 1
  2. Other